Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to shortly deal with all our cloud hosting users’ problems and support requests. Via our ticketing system, you’ll be able to submit your question and a support crew fellow member will, no doubt go back to to you in only maximum sixty minutes. In fact, practice has demonstrated that the ordinary solution time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of knowledgeable techs who are ready to react to your questions straight away. It is easy to contact the tech support team team by launching a help and support ticket from your Web Hosting Control Panel or by sending us an e–mail. On working days, you can also contact us on the phone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad knowledge base into the Control Panel to enable you to acquire practical step–by–step guidelines at any time. Each area of the Control Panel possesses its own contextual help area presenting a group of how–to content articles. We have also organized movies to offer you with a more effective idea of the simplest way to accomplish any presented procedure.