A live chat is a real-time method of communication between a web hosting supplier's support team and its clients. It's an efficient method to receive some info about the hosting services or have some issue resolved because you are talking to a live agent. The benefits of using a real-time chat service rather than calling or opening a ticket are the smaller possibility of mistakes at the time you exchange information such as usernames or domain names, the more rapid response time because the communication is live as well as the fact that you don't need to stay on the chat constantly - you are able to do something else entirely while the representative examines the issue in question. What's more, you're able to become a part of a live chat room from any computer which is connected to the Internet, avoiding the phone fees that you will have to pay when you are calling to another country.
Live Chat Support in Cloud Hosting
We provide a live chat assistance service for all of the cloud hosting that we offer and we can help you with almost everything live. If you do not have an account with us yet, we will be able to give you more details about the packages so as to help you to select the most suitable package. In case you are an existing customer, we will be able to help you with any billing or general issue and with multiple common tech issues, such as an email address setup in a desktop e-mail client. If you cannot phone us for whatever reason or you're in some country where we don't have a local telephone number, the live chat is the best option to get in touch with us. Needless to say, some problems require more time to examine and test, therefore you will need to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with lots of issues on the chat.