Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services exactly can VPS and dedicated server users benefit from?
Besides having more system resources, a very good reason why you could get your own hosting server and use it instead of a shared website hosting plan is the fact you could install and run a wide selection of software. With a shared account, you'll be able to use programs, that do not need root access and are not set up server-side, so in case you require particular software for your sites, you can't install it on a shared hosting server. This isn't the situation with a hosting server of your own where you'll be able to install whatever you need. The downside is that you may not have much experience and taking care of your own hosting server is more complex that managing a shared web hosting account where the service provider takes care of most things. This is the reason why we offer an additional service for our server plans called Installation & Troubleshooting and you can take advantage of it any time you encounter any difficulties with the administration of your machine.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server
plans that we offer and you are able to add it either during the signup or anytime later on via your billing Control Panel. It includes 60 minutes of custom work on your web server, so our administrators can easily help you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you will not need to waste time to find out what's wrong because they can aid you in a very quick and professional manner. As this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful if you cannot do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.