A Control Panel is a software tool employed to handle the content of a website hosting account. This can include, but is not limited to, files, email messages, databases, stats as well as other operations executed with them. The CP provides a web-based interface to control these things and everything else associated with the hosting service via different sections where you can access features through menus and/or buttons. The less difficult to use a CP is, the easier it shall be for you to control your web presence in its entirety. In the general case, the CP is the Internet hosting account’s back office, while an independent billing account is used to control payments and domain registrations - if the company offers this service. Trouble tickets can be handled through the billing account or through a separate system.