Irrespective of the fact that the hosting service offered by the different companies is almost identical, each provider has their own platform with its own modifications and ways to do certain tasks. This is the reason why, an enormous knowledge base would be stunningly helpful both for people with zero past experience and for technically skillful users who will at some point find out how certain procedures are accomplished, but will lose time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users plenty of time and energy. The outcome is more satisfied clients, as they can quickly find the information they’re seeking, and considerably less work for the technical support team members, because typically the vast majority of the queries and problems that customers have are already enumerated in the knowledge base. Given that the articles are professionally written and cover more things, you’ll be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages feature an elaborate knowledge base where you can find info about all the problems that you could come across and their solutions. You can learn how to create and manage an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are accurate, but yet you are unable to send email messages, for example. We have tried our utmost best to be as thorough as possible and to cover all the available options in order to save you time and effort and to offer you different solutions for each and every issue. The knowledge base features educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, while if you would like to browse the whole archive of articles, you can visit the all-inclusive Help section.