A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware and heavily customized software. Our administrators have installed a customized version of SELinux on our physical servers in order to guarantee utmost protection and stability. We’ve set up a number of denial–of–service protection mechanisms together with highly efficient firewall programs to make sure our internal network is unassailable and safe.
All our cloud hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is important to also set up your own network infrastructure. That’s why we built a custom–configured internal network in each one of our datacenters. Based on top–notch Juniper routers and switches, our internal network allows for really fast data transfer speeds and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not pleased with our hosting services, or if you consider them inadequate, or if you decide that you need to use a VPS servers rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control over your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive a reply, you are aware of how maddening this can be, even more so if your site is at stake. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be right here for you and they’ll reply to you in under an hour. And the best part is that their average ticket response time is well under twenty minutes!